Subject and Scope
These General Terms and Conditions of Sale and Use (hereinafter referred to as 'GTCU') govern the online sale and use of tourist passports offered by various tourist offices in France (hereinafter the partner tourist offices) via the website https://www.passfrance.com. They apply to all orders placed on the site as well as to the use of tourist passports and imply the unconditional acceptance of the buyer/user.
Products and Offers
The site offers a selection of tourist passports issued by various tourist offices in France. PassFrance aims to facilitate the discovery of tourist sites in France by tourists. It is presented in the form of a mobile application associated with an online account. On this account, the end user can acquire tourist passes for several destinations in France, and this for the entire duration of the account's validity. Each tourist passport of PassFrance offers a unique free or discounted access to a set of tourist sites. The list of tourist sites is detailed and available on the website www.pass-france.com. The benefits included in the tourist passports are subject to the conditions defined in these GTCU.
Characteristics and Restrictions of PassFrance
PassFrance is strictly personal. Consequently, it cannot be transferred or given to a third party. However, in the case of ordering tourist Passes for multiple users of the same family, it is not mandatory to provide an identity for each holder at the time of the order. The identity of the PassFrance holder will not be checked at the entrance of a partner site. However, it may be requested to verify the age of the holder for a Child Pass, in accordance with the age restrictions defined by the partner sites.
Orders and Purchase Process
To place an order, the buyer must follow the steps indicated on the site. They must select the desired tourist passport(s), indicate the desired quantity, then proceed with the payment following the provided instructions. Before finalizing the order, the buyer has the opportunity to review the details of their order, including prices, quantities, and benefits included in each selected tourist passport. Once the order is confirmed and the payment is made, the buyer will receive a confirmation email with the details of their order.
Prices and Payment
The prices of the tourist passports are indicated in euros, all taxes included. Payment is made online by the means of payment accepted on the site. The buyer guarantees that they have the necessary authorizations to use the chosen payment method at the time of the order.
Delivery and Use of Tourist Passports
Tourist passports can be delivered electronically, by email, in the form of a voucher or a PDF document containing the necessary information for their use. The buyer must ensure that they provide a valid email address when ordering. The buyer/user is responsible for using the tourist passport in accordance with the conditions and restrictions mentioned available on the website www.pass-france.com. Tourist passports are strictly personal and cannot be shared between 2 people.
Access Conditions to Partner Sites
Some visit services or activities offered may also have specific conditions of the organizer or the concerned partner site. In such a case, these will be clearly brought to the customer's attention. Therefore, these concern only the Terms of Use of PassFrance and not the specific conditions of the visit services themselves. The opening hours depend on the sites themselves, and each site freely organizes its access.
Responsibility
The site cannot be held responsible for errors, omissions, or modifications of the offer made by the partner tourist offices. The responsibility of the tourist offices concerning the benefits included in the tourist passports is also engaged.
Protection of Personal Data
The personal data collected during the order is used in compliance with the current regulations and the site's privacy policy. Personal data will not be disclosed to third parties without the prior consent of the buyer/user.
Modification of the GTCU
The site reserves the right to modify these GTCU at any time, without notice. The new GTCU will apply to orders placed after their publication on the site.
Disputes and Applicable Law
These GTCU are governed by French law. In case of a dispute, the competent court will be that of Romans. By placing an order on the site and using the tourist passports of PassFrance, the buyer/user declares that they have read, understood, and accepted these GTCU.